Lenovo — System not working

Address:

B-704 Usha Darshan Coop Hsy Sty Green Park Oshiwara Andheri West 400053

I had purchased a Lenova Laptop from Coma on 31st Dec 2020.
Item Description 1UN/2MIN 10Gi58G2X 1+256.

We would like to bring to your notice that the laptop provided is not working at all. While conducting Zoom class, the system becomes very slow. Neither screen sharing works, gmail account opens, Children always complain cannot hear such thing even the video is not working & gets hangs.. We had also visited your service center at Marol Naka Makwana Road, They had upgraded IOS but again the same thing is happening.
Kindly request you to kindly replace the same as we dont want this system with us.

Please call us on [protected]/[protected].

Regards
Amirali Mithani