Lenovo — Think 1000s times b4 buying Lenovo Laptop/device

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India

Hi reader, I bought Lenovo Ideapad laptop from Brand showroom in Nehru Place (New Delhi) for approx. INR 40000. To be safer side I bought additional warranty for 3 years for INR 999.

The journey became very very unfortunate. Being handled very carefully, the base body ejected due to tight hinges within a year. Customer service was very clear that this is a payable repair and I need spend approx. 14000 for this repair. At the same time, Webcam stopped working. Laptop was still in warranty period, but Customer care informed very clearly first get repaired body issue then we will send technician for Camera check. I have tried to connect to high ups, but no one reverted. So, pathetic hardware and worst Customer care service. Now I looking for another laptop, probably HP or Dell. So, never buy Lenovo else you will regret. I thought I should warn the prospective buyers. However you are free to take your decisions. You can connect to me for more clarification.

Regards,
Sunil ([protected])