Lenovo — waiting for lenovo service engineer after commitment

 
3 Reviews
 Shahzd Khan on Mar 6, 2018
Still i'm waiting for your engineer. There no updates, when he come for repair my laptop.

I was doing the complaint last 10 days but still no visit from lenovo service center still not provide any help. He saying every time our service engineer is come before 2pm or tommorow on your place?
There is no service provide me till date. I'm very irritating with lenovo services.

waiting for lenovo service engineer after commitment
waiting for lenovo service engineer after commitment
waiting for lenovo service engineer after commitment

Complaint Status


[Mar 06, 2018] Lenovo customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0Share0

Comments

Business details with lenovo:
order no[protected]
order date 22nd feb 2018
item code 20h10052ig lenovo thinkpad e470
laptop.

product received by me from lenovo online store looks used and there are some earthing issues as i received 8 times minute shock and lenovo is not accepting for refund.
I purchased PC in Jan 2016 paying INR 42000. Suddenly display not coming from last 2 weeks.
handed over to your service center in Jayanagar and came to know thar RAM has to be replaced at cost of Rs6500.

This is highly disappointing. Lenova has short product life cycle.

I will give negative feed back on lenova products to all my friends

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    2%
    Complaints
    3205
    Pending
    0
    Resolved
    73
    location
    Ferns Icon, Level-2, Doddenakund Village, Marathhalli Outer Ring Road, Marathhalli Post, Kr Puram Hobli, Bangalore, Karnataka, India - 560037
    Lenovo - waiting for lenovo service engineer after commitment