Lenovo — Warranty issues Customer Support not giving proper reply

Hello,

My warranty is going to expire so i have contacted lenovo to upgrade my warranty, so they instructed me to fo to website but portal is not working .After dropping multiple emails this guys said even after warranty expired they will provide warranty because i'm chasing them from before my warranty expired.then after this guys are not responding as well as they are asking to visit the store in this pandemic time. because of their portal i have face the issues, request to give warranty and ADP via online .

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