Lenovo — worst customer experience with lenovo | |||
Hi all. I purchased on lenovo laptop ideapad 320 from lenovo before 3 months for rs - 65000 Which is having configuration of i7 processor and 8gb ram 1 tb hdd. After that issue 1- After using this i felt that there is some sound coming from the laptop so i gave a complaint, then a lenovo technical person came to my place and saw the system and, After that what he told was the sound is quite similar for this product. And they cannot change it. You have to suffer with the sound for life-long and everyone suffering as welll After that. Issue - 2 - I felt that laptop is very very slow still after having a high configuration as well as 8 gb ram. Then i complaint lenovo for this issue show that diagnose to my system for 8 hours. Till the issue is not solved again they did the same for 3 hours. Then the resolution whatever given by lenevo is there is no hardware issues on my laptop so they cannot do anything i have to suffer with this one. This was the resolution given by lenovo. After that Issues 3 - Then after a month i tried to connect the laptop with lan then the lan port in that laptop was not working then again i complaint and they did the same. Diagnose the system again for 3 hours in they told there is no hardware issue then after they asked to send the photos of the lan port i sent, Then they found there is some issue. One person came to my place and for the lan port the change the motherboard. After using a week 1 day when i was searching for something and i got to know that. Issue 4 - While changing the lan port that changed my processor also they have taken my i7 processor and fixed a processor of i5 oh my god.. Then again i am daily complaining about the issue and still it is not resolved. After a month also. I will request everyone here after please don't believe lenevo and don't go for lenovo product anymore lenovo is the worst service provider i had seen in my life. I am strongly recommended my friends and my family please and please don't go for lenovo. You may believe me or not so please find the attachments you can get a clear idea. Was this information helpful? | |||
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