Lenovo — y720 cube

Address:

19460

In summary, this was my first purchase of a lenovo product, but never again. What a mistake – terrible product and terrible service. I received my first y720 cube on december 29, 2017. It was dead on arrival, would not recognize monitor, but spent hours with technical support to resolve problem. Shipped the unit back. Replacement y720 arrived and it was also dead on arrival with same problem, but spent hours with technical support again. Shipped the unit back. Received emails both machines were returned and refund would be in 8-10 days. Still waiting 15 day later. Tried to get transferred to a supervisor and you already know what happened – the line was mysteriously disconnected.