[Resolved] Lenskart — cheating

kingly saas

from Mumbai, Maharashtra

Address:

Jogeshwari East meghwadi Mumbai 400060, Mumbai City, Maharashtra, 400060

This is regarding 2 spec's i ordered and i got a call from your team that product will be delivered even before the scheduled date but now it is showing product as "stocked out". What do you mean by that after taking order and receiving payment? But now i see that this is one of your most common ways to harass customers. Let me know the exact status of the order.

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Aug 15, 2019

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2019

Lenskart Customer Care's response Dear Customer, we apologize for the hassle you have been gone through, kindly share your order/contact details so that we may turn your negative experience around.

Verified Support

Jul 14, 2019

Lenskart Customer Care's response Hi there, we were awaiting your response to proceed further and assist you. Unfortunately, in the current scenario, as there was no response from your end, we will be closing the case temporarily. You may write back at [protected]@lenskart.in so that we can assist you.