[Resolved] Lenskart — Delivery was late (Reason: Product was out of stock, Need to procure then we will deliver)

Dinesh5904

Address:	Pune, Maharashtra
Website:	www.lenskart.com

I had recently ordered Two sets of Contact lenses in the outlet store (Pune). They said that it will be delivered in 7-8 days. But now they are saying its out of stock, we need to procure the stock and then we will deliver. My question is -if you don't have Product (Lens of -9.0 Power) in your stock then why you took the order. - Delivery date is always wrong why for contact lenses more Order No.333014 Order date: 17 Sep 2015 (Today's date 28th sep 2015)

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Jun 8, 2016

Complaint marked as Resolved

Verified Support

Oct 08, 2015

Lenskart Customer Care's response Dear Dinesh, we understand your concern and would like to inform you that we keep the stock of all the products however in case of high powers we try to procure the newest batch number product. Also, in future we assure you timely delivery of all the product and services. Hope you are satisfied with the product that you have received.