[Resolved] Lenskart — employee | |||
I visited lenskart siliguri and the sales girl in the shop was the worst ever . She was abusing screaming shouting calling me names banging the tables and pussing chairs around . It was the worst sales person i ever met . She was abusing me calling names and when i questioned her on why shes being so rude and abnoucious shes telling me that i boughy some ### frame for her to put lense in and that im a cheap person and i shouldnt be comming to lensekart if i cant affort a new frame she was making coments about my upbringing and my manarisms when it all crossed a limit i demanded to talk to the manager then i was told that hes out of station and there was no one encharge .the lady was also being rude with other customers around .let alone be polinte she was being so angry at evrything and screeming at me . Even when her coligues interviened she was still screaming at me It was one of the worst experiances i ever had . I do undestand that people hav there own issues that they face in life and it must be difficult at times but i dont want that any other people who visit lenskart siliguri who visit there outlet to face any of what i faced . All i want is if you all can give her a strict warning to her . So that ypur comapnies name dosnt get defaced after all she is represent your company . Directly or indirectly . Was this information helpful? | |||
Dec 19, 2019 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Nov 06, 2019 Lenskart Customer Care's response Dear Tanya! Please accept our deepest apology for this disappointment. We never want you to feel like you're stuck with a bad experience. We will surely look into this and get this addressed immediately.
Verified Support Nov 18, 2019 Lenskart Customer Care's response Dear Tanya, We are glad that you received the product and you are satisfied with the same. Looking forward to serve you soon.
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Comments
I bought 2 spectacles from lenskart one of them has broken I emailed lenskart but there's no response. There's no section of repair on their site. Plz tell me how can I get it repaired.
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