[Resolved] Lenskart — eye checkup

Sardar Angad

from Munnar, Kerala

Address:	Hyderabad, Andhra Pradesh, 500001
Website:	Google

I have booked an appointment of eye checkup at home on 4 the december timing of my home eye checkup is on 5th december 3 p. M to 5 p. M i waited till 4:30 p. M and called the lenskart agent for my home eye checkup he told me that we don't have any service on your area and i'm right now 30kms far from your area. I shocked and told if there is no service in my area then why my order is booked so and so. Then after i received a call from haryana, faridabad that sorry sir for your time wasting i agree that you what you are saying is right but i called your agent and he told that we doesn't have any service to your area i will refund your money back in 3-4 days 😣😣😡

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Jan 19, 2019

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2018

Lenskart Customer Care's response Hello! Apologies for an experience like this. Please share your order details with us for better assistance with your concern.

Verified Support

Dec 09, 2018

Lenskart Customer Care's response Sorry for the disappointment. Since we are unable to track any of your order details, so we request you to share your order number or your contact number with us for better assistance.

Verified Support

Dec 10, 2018

Lenskart Customer Care's response Hi! As there has been no response, we are hereby closing this case of yours from our end. You can write back to us as per your convenience for further assistance for your concern.