[Resolved] Lenskart — fooling customers | |
I ordered a eye glass before 16 days and the promised delivery date was 27th march. Due to lockdown the delivery got delayed and after that they gave me delivery date that i'll receive the glass within 5 to 7 days but again some executive called me and told that i'll receive the glass only after lockdown. Finally i received on april 6 and which i received was empty parcel and again i called to customer care and complained about the same and after 2 days they placed a replacement order and they promised me that i'll receive the glass within 7 days but it's been more than 10 days i haven't received the glass and the parcel has not yet reached my destination. This shows that lenskart is very worst in their services and giving fake communications to customers. I want lenskart to cancel this order and refund the full money i have paid. I'll never receive the order if it reaches my location... I don't want anything from lenskart hereafter. Lenskart can contact me at my number : [protected] My order number : [protected] Was this information helpful? | |
Apr 28, 2020 Complaint marked as Resolved Solved Lenskart customer support has been notified about the posted complaint. Verified Support Apr 28, 2020 Lenskart Customer Care's response Hi Gokulraj! Please accept our sincere apologies for the delay in delivery of your order. We are working in the close follow up with our logistics team and will try to resolve it on priority.
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