[Resolved]  Lenskart — frame broken on day 1

Address:

Faridabad, Haryana, 412101

Hi team,.

I had purchased two specs under the lenskart guaranteed 999 offer which is surprisingly for members only who have purchased post april 2018 and you need to pay rs.500 additional for it even if you had purchased lenskart specs before and also pay extra for the coating as there is not coating on the basic frame. So i ended up paying 1853 for two frames for orderid - 6706104.
Now coming to the incident i was excited to wear the new glasses and on the very first day the frame broke as i was removing the glasses. This was very cheap quality as i had not faced such issue for my previous 4 specs from lenskart.
I submitted the frame on 15th june to the local store in nigdi pune and i am still awaiting for reply.
Never expected such service from lenskart. Kindly resolve the issue asap and replace the frame with a better quality build as i had hardly used the specs.