[Resolved] Lenskart — glass frames are worst - wanna to buy your glass at lenskart [even now] ?

Shankar Thiyagarajan

from Bengaluru, Karnataka

Address:

560070

I have purchased the lenskart product a month ago [Vincent Chase Eyeglasses - 2 #[protected]]. The frame for rim-less glass is very very bad in terms of quality. Both screws are coming out of the frame very frequently [2 times in a month]. So i have given to the service center many times. Still issue is following. Very bad response from lenskart. I never expect this from lenskart.
This is a BOOKMARK for my life. Why i'm telling here ??. Experience is much valuable than anything. Think before give your money to Lenskart.

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Nov 3, 2018

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Sep 21, 2018

Lenskart Customer Care's response Dear Shankar!! We sincerely apologize for the inconvenience caused to you. We never want you to have such an experience with us. We assure you that we are here to assist you in the best possible way. We will connect with you in some time for better assistance.

Verified Support

Oct 01, 2018

Lenskart Customer Care's response Dear Shankar!! We are glad to know that you are satisfied with the resolution provided from our end regarding your concern. Please write us back for any assistance.