[Resolved]  Lenskart — glasses with power -8 in left eye and - 6 in right eye myopic along with reading. bought glasses with progressive lenses

My prescription for the glasses -8 in the left eye and -6 in right eye. Along with reading so my lenses are progressive plastic lenses. The frame is john jacobs jje10119c[protected]. I am having trouble with the focus. The shop salesman has no clue what to do. He bent the arms of the spectacles.in order to read the newspaper or any small print it is very difficult. I have to hold the glasses up. The nose bridge design is very poor. It cannot support.
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Oct 20, 2018
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2018
Lenskart Customer Care's response
Dear Customer, we're really sorry to hear about the inconvenience. We will surely help you out with the best possible resolution in this case. We tried connecting with you on this, however, was unable to connect. Kindly share any preferred time to call so that we can assist you better in this case.
Verified Support
Sep 19, 2018
Lenskart Customer Care's response
Dear Gina, As discussed, you can collect your new order anytime from store and in case you face any issues with the product then you can revert on the email for further assistance. This concern is getting closed for a time being from our end.
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