[Resolved] Lenskart — lens delivery | |||
I got a message from lenskart that they couldn't deliver lens as they couldn't locate address, the strange thing is 2 days back i got lens solution deliver to same address along with sand invoice. Lenskart customer care promised that they will make sure my package gets deliver by 12 pm today i. E on 25 sep that didn't happen then again they promise for 5 pm which i doubt will get deliver. Provide me right assistance to deliver today itself else the lens will be of no use to me. Was this information helpful? | |||
Oct 30, 2019 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Sep 26, 2019 Lenskart Customer Care's response Dear Tariq, please accept our apologies for your unsatisfactory experience. We never want you to feel like you're stuck with a bad experience. Further, we request you to please share your order ID/contact details so that we can look into same and assist you in a better way.
Verified Support Sep 28, 2019 Lenskart Customer Care's response Dear Tariq, we are awaiting revert from your end. Kindly share your order ID/contact details so that we can look into your concern and assist you with the best possible resolution.
Verified Support Sep 29, 2019 Lenskart Customer Care's response Dear Tariq, we have been awaiting a response from your end and in absence of revert from your end, we are closing this case. We are closing the case on a temporarily basis. Please revert with your order ID/contact details at [protected]@lenskart.in
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