[Resolved] Lenskart — lenses

Debd Barman

from Kailashahar, Tripura

Address:

Kamrup Metropolitan, Assam

Sir,
Incimpetant optometrist are there in the showromms in guwahati. I placed an order for powe glass. They checked my power and i placed the order. But after receiving the lenses i found the glass as bifocals type where as i order for progressive. So i went again to complain and they checked my powe again and the power again changed. Again when i receive the lenses, i found the same peoblem.
Please help.
Debabrata das barman
Guwahati. Assam.
Contact no.[protected]

Was this information helpful?

No (0)

Yes (0)

Dec 18, 2019

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2019

Lenskart Customer Care's response Dear Debanrata! Apologies to know about the bad experience that you had to go through. We would like to assure you that we are here to assist you. We request you to allow us some time so we can check the order details and connect with you for better assistance.