[Resolved] Lenskart — lenskart product not yet delivered

Srividhiyaj

from Bengaluru, Karnataka

Address:	Chennai, Tamil Nadu
Website:	Lenskart

I ordered the vincent chase sunglass via app and the order id: [protected]. Still i didn't receive product but from the courier side they mentioned it was delivered to me. I already paid for this. What could be action will take from your side. Is this seems good. And i didn't get any call from the courier person.

I need a remedy for this.. If you are not able to return my product i need a money back

Was this information helpful?

No (0)

Yes (0)

Mar 1, 2019

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2019

Lenskart Customer Care's response Dear Vidhiya, extremely sorry! We'd never want you to experience something like that. We will surely cross check with our logistics team and assist you with the best possible resolution. We will connect with you shortly to discuss your feedback.

Verified Support

Jan 27, 2019

Lenskart Customer Care's response Dear Vidhya, we are really happy to see your satisfaction with our provided resolution. Please feel free to write us back if you need any further assistance and we will glad to assist you further.