[Resolved] Lenskart — misguided offer message

Avesh Metkar

from Mumbai, Maharashtra

Address:

Raigad, Maharashtra, 410206

This is in reference to the offer msg we received on 1/10/18 about getting 30%off mrp + 50%surprise cashback + extra 100 off( with no " conditions applied" clause)
We got 2 offers but surprisignly the most lucrative offer we dint get. i.e. 50% cashback. strange na. We have the bill dated 11/10/18.

can you please care to reply how will i get my 50% cash back immediately? or its just a hoax to loathe customers in purchasing your product.
I am attaching both of my bill and your offer msg copy.

+2 photos

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Feb 25, 2018

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Jan 16, 2018

Lenskart Customer Care's response Hello! Sincere apologies for the bad experience. We will connect with you shortly for better assistance towards your concern.

Verified Support

Jan 18, 2018

Lenskart Customer Care's response Hey there! As discussed, we can provide you with an extra discount on your future purchases with us. Sincere apologies for the past inconveniences.