[Resolved]  Lenskart — my glasses are not yet replaced

Hey good evening
I have purchased specs from lenskart baroda store bird circle branch it was in november 2018 and i had got two pairs one i kept as spare incase it breaks but after a month i started wearing the second frame i had a severe migraine and had red spots on the side of my nose the quality of the frame was worst and the power was not proper as i had to remove them within half an hour as i would definitely get a headache i went to lenskart store but the staff there did not cooperate at all they said that the power was ok and they cannot do anything about it after fourteen days. When u guys say that you have a one year warranty u should stick by your words you can't tell that it's only for color coating. I am very upset i have been tired of writing complains for the same lenskart order and i have never ever received a positive response
I hope u understand my problem as the staff did not listen to me and kept arguing i am a frequent customer to lenskart and have previously got many frames but this order was definitely the worst one as no one even responded back. Well after all that i hope that you change my frame as the problem is with both, the frame as well as the power. My order i'd is [protected]. Hope u guys help me out and get my specs replaced, i would be very grateful
Thank you
I hope u could do it as quick as possible as i will not be there in india for 20 days i am leaving on thursday night