[Resolved]  Lenskart — not getting refund for my cancelled order

Address:PLOT NO. R-11/2 DUBEY COLONY NEAR ASHADEEP SCHOOL MOVA RAIPUR C. G., Dehradun, Uttarakhand, 492001

On 9th august 2019 i ordered two specs with order amount rs.1530 and order id [protected]. On the same day i cancelled my order because i placed another order due to fitting issue. But lenskart team is disguising me by saying soon i will get my refund. After 12 days also they are not refunding my money and saying it will take time.
What should i do to get my money?
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Oct 3, 2019
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2019
Lenskart Customer Care's response
Dear Shivani!! We request you to consider our apologies for the inconvenience caused. We assure you that we are here to help you. We will connect with you in some time to discuss the concern and assist you.
Verified Support
Aug 29, 2019
Lenskart Customer Care's response
Dear Shivani!! As discussed with you, we are glad that you have received the refund for order [protected] and you are also happy with the delivered product for the order [protected]. Please write us back for any assistance required.
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