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[Resolved]  Lenskart — objects being shown with dents

Address:14/D, Mahalaxmi Raw houses, aarohi club road, ghuma, 380058

I have purchased 2 eyeglasses with product ids: 126376 and 120297 on[protected] for my mother & father.

Since than they are not able to see properly as the objects are being shown with dents. Multiple time i have visited the store but the issue remains same.

I always found lenskart products as value of money but these things are really frustrating.

If we are paying a huge amount than we should be seeing without any issues.

What can be done now?
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Jul 2, 2019
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Verified Support
May 22, 2019
Lenskart Customer Care's response Dear Mehul!! We sincerely regret the inconveneince caused. We never want you to have an unplesant experience with us and it was not at all intended from our end. We request you to share your order id with us so we can check the order details and assist you better.
Verified Support
May 22, 2019
Lenskart Customer Care's response Dear Mehul!! We sincerely regret the inconvenience caused. We never want you to have an unpleasant experience with us and it was not at all intended from our end. We request you to share your order id with us so we can check the order details and assist you better.
Verified Support
May 23, 2019
Lenskart Customer Care's response Dear Mehul!! We request you to share your order id with us so we can check the concern and assist you better.
May 23, 2019
Updated by Mehul_Parmar Thanks for the quick response.

Following is the order id: [protected]

Regards
Mehul Parmar
Verified Support
May 24, 2019
Lenskart Customer Care's response Dear Mehul!! We are sorry to inform you that we are unable to find the order details due to security reasons. We request you to share your order id at [protected]@lenskart.in for any assistance required.
May 26, 2019
Updated by Mehul_Parmar Just sent an email.
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