[Resolved]  Lenskart — online cheating by lenskart

Bought a glass which has fitting issue hence raised an exchange request and ordered fir a new glass. They didn't arranged the pickup nor delivered the new glass. On doing inquiry from customer care the cancelled the order.
This is a serious offence of consumer rights.
This is a online cheating done by lenskart
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Aug 6, 2021
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Aug 08, 2020
Updated by arvindkumarRA
Order id - [protected].
Verified Support
Aug 10, 2020
Lenskart Customer Care's response
Dear Arvind! Apologies to know about the bad experience that you had to go through. We would like to assure you that we are here to assist you. We request you to allow us some time so we can check the order details and connect with you for better assistance.
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