[Resolved] Lenskart — order [protected]

ravi7541

from Ahmedabad, Gujarat

Address:	380008
Website:	www.lenskart.com

Hi,
As per talked with mr. Karan (Senior supervisor) from grievance department about my issue, he dont want to understand the issue and making unnecessary arguments.
1) i had already choose the frame pid and size before week and company dont want to give positive reply even they said now frame is not available and glasses with 1.67 index not available.
2) by professional i am c. A. And my no. Is very high around 4 nos.
3)
Please try to understand and take necessary action.

I thought and very disappointed after recivend response from company like lensekart.

Dont delay for this matter i am very much suffer without spect since last 10 days.

Otherwise i will go to concern forum to lodge a complain.

Was this information helpful?

No (0)

Yes (0)

Dec 15, 2017

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2017

Lenskart Customer Care's response Hi Ravi,

Warm greetings from Lenskart..!!

This email is in reference to the order ID [protected]

We apologize for the inconvenience caused. We would like to inform you that we are already working on your concern under ticket id-4892973. Soon we will connect with you on this and discuss this further.

Please revert to us for any further assistance/clarification required.

Regards,
Divya
Customer Experience Team