[Resolved] Lenskart — Order not delivered as promised when taking order

Md Siddique Ahmed S

from Bellary, Karnataka

Sep 8, 2022

Address:

Bellary

Order not delivered as promised when taking order .

ORDER ID : [protected].

Store City : Bellary

After taking order - Promised Delivery date is 8th Sep 2022. Out of 2 items, only 1 item has been delivered. As the APP shows that 2nd item is also delivered to the store.

Executives says that it cannot be given to customer today.

What is the policy in lenskart, if lenskart fails to delivery the order on delivery date?

What does lenskart provide to its customer in this case ?

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Oct 13, 2022

Complaint marked as Resolved

Verified Support

Sep 12, 2022

Lenskart Customer Care's response Hi There, please note that we are working on the issue raised by you. Kindly bear with us and allow some time. Solicit your patience