[Resolved] Lenskart — order placed on 30 sept 2017 with ref [protected]

J. C. Kapur

from New Delhi, Delhi

Address:	New Delhi, Delhi, 110049
Website:	lenscart

I placed an order on 30 sept 2 017 with ref [protected] at their showroom in green park. Was given 'estimated delivery by 13th oct 2017...' there has not been any message regarding the order. They wanted my feedback regarding my experience through an online message on 15 oct 2017. I gave my feedback on the same day.
Though they charged the entire amount of my order, the same has not yet been delivered! There is no email, no sms regarding my order.
Can my order be delivered at my address given at the showroom (63, gulmohar enclave, new delhi 110049)?

Was this information helpful?

No (0)

Yes (0)

Nov 27, 2017

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2017

Lenskart Customer Care's response Hi Mr. Kapur, we regret the inconvenience caused to you, your order will be dispatch within 24 Hrs and it will get delivered to you within 1-3 working days post delivery.

Verified Support

Oct 26, 2017

Lenskart Customer Care's response Hi Mr Kapur, your order has been delivered to you. Please feel free to write us back in case any further assistance required.