[Resolved] Lenskart — Payment successfully done but still showing pending

[Resolved] Lenskart — Payment successfully done but still showing pending

S SafalRai May 19, 2021 This thread was updated on May 19, 2021

I have ordered 2 spectacles from lenskart on 24th september 2020 and successfully done the payment through upi worth rs 2183 but the payment is still showing pending and they haven't taken any action. It is the 4th day and still they haven't refunded my money back or have changed the status to paid Now they are trying to ignore it by not replying back and neither i am able to get in contact with them as there lines always gets auto disconnected. Please refund back my money. Please didn't expected such a hassle from lenskart. Order i'd - [protected] Upi reference number[protected] +2 photos Was this information helpful? No (1) Yes (6)
Aug 10, 2021 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Oct 06, 2020 Lenskart Customer Care's response We are really sorry to know that we were not able to live up to your expectations. Please be assured that we are here to serve you and we'll strive our best to do so. We'll be looking into the order and will connect with you at the earliest.
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salmaan mardi

May 19, 2021

I have ordered 2 spectacles from lenskart on 19/5/21 and successfully done the payment through debit card worth rs 3580 but the payment is still showing pending. I do not understand what to do. I am very tense. Customer say not receive your money. Please anybody help me.