[Resolved] Lenskart — product and offer | |||
As per lenskart store they are offering buy one get one. When i enquire about progressive lens they said that offer not applicable on that. Seems they are making fool by giving incorrect and incomplete information. A week before they shared that 40% cash back will be applied but now denying. Also when their representative visited my organization they offer 70% off but next day they denied for that offer too. These kind of things will impact on your company’s market reputation. Please intervene and advise the best solution. Was this information helpful? | |||
Jun 2, 2018 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Apr 23, 2018 Lenskart Customer Care's response Dear Customer!! We are extremely sorry for the inconvenience that has been caused to you. We would definitely like to look into the concern for you. We request you to share your order id so we can check the concern and assist you in a better way.
Verified Support Apr 24, 2018 Lenskart Customer Care's response Dear Customer!! We are waiting for the order id from your end so we can check the concern and assist you in a better way.
Verified Support Apr 25, 2018 Lenskart Customer Care's response Dear Customer!! Please share the order id with us for better assistance.
Verified Support Apr 26, 2018 Lenskart Customer Care's response Dear Customer!! We would certainly understand your concern. Please share your contact number so we can discuss regarding your concern.
Verified Support Apr 27, 2018 Lenskart Customer Care's response Dear Customer! We are here to help, kindly assist with your phone number so that we can assist you further.
Verified Support Apr 28, 2018 Lenskart Customer Care's response Hello! We request you to share your contact details for better assistance.
Verified Support Apr 30, 2018 Lenskart Customer Care's response Dear Customer!! we would like to inform you that we did not receive your contact number yet, . We request you to share your contact number for better assistance.
Verified Support May 01, 2018 Lenskart Customer Care's response Dear Customer, as discussed, we have explained you complete offers, hence we are closing this ticket as of now and it will be re-opened once you will revert us back.
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1 Comment | |||
Comments
No id yet. As I step back to order till commitment not fulfilled.
Reply
Lenskart Customer Care's response, Apr 30, 2018
Verified Support
Dear Customer!! we request you to visit the store or share the store address, store contact number and share your contact number for better assistance.
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Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
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