[Resolved] Lenskart — product not delivered but lenskart claiming it to be delivered

Deepak554

from Pune, Maharashtra

Address:

Pune, Maharashtra

I ordered an eyeglass from lenskart online on[protected] with the order id: [protected] for ₹ 3484.
Still i am waiting for the product but lenskart is claiming, that it has been delivered already.
After i asked for the proof of delivery, lenskart provided a fake one. It's been quite a some time now. No help from customer care advisor also. Hope this platform helps..

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Mar 13, 2019

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Lenskart Customer Care's response We apologize for the inconvenience caused. We'd never want you to experience something like that.we will be getting the details checked and contact you shortly.