[Resolved] Lenskart — product out of stock after payment

Bond Pechimayum

from Mumbai, Maharashtra

Website:

Lenskart

I bought a specs from lenskart but the product is stocked out right after 5 hrs after full payment. What is this i am not satisfied? Are they making fool o[censored]s? If this is the way you treat yoir customer people will stop buying from you. Plz look into this matter fast i am having problem without the specs
My email is [protected]@gmail.com
Contact no. [protected]

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Jun 30, 2019

Complaint marked as Resolved

Lenskart says that by stocked out they mean the specs have been taken out for fitting and also it has been dispatched so it's all right now hopefully they will deliver on time.

Lenskart customer support has been notified about the posted complaint.

Jun 29, 2019

Updated by Bond Pechimayum It showing as dispatched now let's see how long it will take to reach me . And also I have not got tracking no

Verified Support

Jun 30, 2019

Lenskart Customer Care's response Dear Bond, we are really sorry for the inconvenience caused to you. Stocked out is our technical term which we use to denote that the lenses have been stocked out for fitting. We also want to inform you that the product has been already dispatched and we will try to get it delivered on priority.