[Resolved]  Lenskart — products not delivered

Address:New Delhi, Delhi, 110078

I order 2 glasses (Vincent chase air flex vc e11372 - c2 eyeglasses and vincent chase steel escobar vc e11343-c1 eyeglasses) from lenskart's store on 23 jan 2019 and it's 12 feb and products still not delivered.
Order no. [protected]
Phone no:- [protected]
Email :- demon. [protected]@gmail.com
When i visit store they said your product was stolen and we'll refund you but after some days they said we replaced your order but it still not delivered
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Mar 18, 2019
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Verified Support
Feb 13, 2019
Lenskart Customer Care's response
Hi Deepak, We apologize for the inconvenience caused. We'd never want you to experience something like that. we will contact you shortly to assist you better.
Feb 17, 2019
Updated by Rahulsingh13
it's been 20 days, and I neither get product nor refund. I'm totally tiered from you guys. what should I do now?
Feb 26, 2019
Updated by Rahulsingh13
Problem still not solve, I have no choice . Now I'm going to file FIR against you.
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