[Resolved]  Lenskart — Refund amount not paid for 6 months

Hi, I have been following up for a small refund of Rs 1300 with lenskart R T Nagar Branch, Bangalore. Store staff and manager are not at all supportive. They never reflond true facts. They never call back post their confirmation of callback. Never spoken to the store manager. Not sure how they are operating from so many days here. They have pathetic customer care prior to this complaint.

Kumdil Abbas
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Dec 4, 2022
Complaint marked as Resolved 
Oct 27, 2022
Updated by Gemabbas
My complaint no with them 15841693
Oct 27, 2022
Updated by Gemabbas
Now the manager comes from couch and updates me, they cannot refund me the amount in credit card.

Oct 27, 2022
Updated by Gemabbas
Now store manager is ready to give me the order no magically he invented. He asked me take it up legally.
Oct 30, 2022
Updated by Gemabbas
They asked me to raise a complaint with the SBI cards and got a confirmation no amount is refunded. Kindly help
Verified Support
Oct 31, 2022
Lenskart Customer Care's response
Hi Charu! please note that we are working on the issue raised by you. Kindly bear with us and allow sometime. Solicit your patience. Thank you.
Complaint comments 

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Can I get an update it's 18 days and till today no response.

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