[Resolved] Lenskart — refund in original mode of payment not done yet
Nnirgh2001 on Jun 8, 2018
Refund in original mode of payment in bank transfer not done yet, instead credit score is provided for future buying.
Kindly check why this type of cheating business they are conducting.
I requested return for both the products and refunds in original mode of payment but after return pending status lenskart changed to delivered ignoring return requests. Courier didnt contact me for return also.
Kindly take stringent steps for cheating against lenskart and courier.
Complaint marked as Resolved 2018-07-20 11:07:02
[Jun 08, 2018] Lenskart customer support has been notified about the posted complaint.
Verified SupportLenskart Customer Care's response Jun 09, 2018
Dear Customer, we tried calling you, however, couldn't connect. We would like to inform you that we have initiated the refund of your order and once it will get processed from our end we will notify you for the same.
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