[Resolved] Lenskart — refund of my money | |
When you order multiple products on lenskart, you cant return just one product and get back the money. You meed to return all the products and take the money back which is not even clearly mention in their terms & conditions. Unlike other online store where we can purchase many product and without any problem you can return a product and get ur money back. Was this information helpful? | |
Nov 23, 2018 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Oct 19, 2018 Lenskart Customer Care's response Dear Customer, We are extremely sorry for the inconvenience caused to you. We understand that you are not satisfied with the return policy of the product purchased under Buy1 Get 1 offer. Please share your registered contact number so that we can call you to discuss it in detail.
Verified Support Oct 20, 2018 Lenskart Customer Care's response Dear Customer, Please share your order details so that we can connect with you to get your issue resolved.
Verified Support Oct 21, 2018 Lenskart Customer Care's response Thank you for sharing the details with us. We will be glad to resolve your issue and request you to kindly share your order ID/contact details for us to connect with you.
Verified Support Oct 22, 2018 Lenskart Customer Care's response Dear Customer, We would like to inform that the frame is absolutely free and we are charging for lenses only. For more clarification, please share your registered contact number to call you.
Verified Support Oct 23, 2018 Lenskart Customer Care's response Dear Customer, In order to assist you, your order details are required, hence, we are closing this case. Please share your order/contact details on [protected]@lenskart.in if any further assistance required.
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Comments
Even Lenskart dont deserve 1 star.. Every single time of my purchase, they have created issues.. Every time. Sometimes wrong power, sometimes fasle messages that product is delivered and sometimes issue with the payment.
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