[Resolved] Lenskart — repair

Aruna Mohanty

from Bhubaneshwar, Odisha

Address:

plot no-10, AMrit nagar Odisha, Khordha, Odisha

Sir,

Please accept our complaint against your lenskart service product.
This is our 4th time repair spect. He is face lot of problems while file
Working.
His phone no is - [protected].
Complaint is they are repair but after 3-4 days again the glass is fallen
From its frame. We are spent money but it is waste. Therefore it is
Humble requested to take necessary steps.
Our desire of final repair and we don't want to run for repair spect to
Your shop. Money is not a issue. Our time waste to run your shop in
3-4 days to get that spect.

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Aug 16, 2019

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Jul 16, 2019

Updated by Aruna Mohanty please take necessary steps to look out our problem.

Thank U .

Aruna

Verified Support

Jul 16, 2019

Lenskart Customer Care's response Dear Aruna! Sorry to hear about the troubles with your order. We never want a Lenskart experience to leave a bad taste in your mouth. We're always here to help and would greatly appreciate the opportunity to turn your negative experience around. Let us check with the concerned team and share the best possible resolution with you.