[Resolved] Lenskart — sold lens from lenskart is causing me headache | |||||
I have bought british optics lens from lenskart for better vision but instead in less than 4 days to my use, the lens turned green and causing me severe headache. My complaint against lenskart is, the lens they are selling are might be fake. It costs around 7200 rupees and the lens they provided turned green in less than 4 days o[censored]se. It might effect eyes and i am getting severe headache if i am using the spectacles even after sending 7200 they didn't provided a good product. Was this information helpful? | |||||
Jul 16, 2018 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Jun 12, 2018 Lenskart Customer Care's response Dear Vinamra!! We are extremely sorry to hear the inconvenience that has been caused to you. We would like to inform you that all our products are 100% authentic with one year manufacturing warranty. We assure you that we are here to help you in the best possible way. We request you to share your order id with us for better assistance.
Verified Support Jun 13, 2018 Lenskart Customer Care's response Dear Vinamra, we are awaiting your response. Kindly share your order details/ contact number with us so that we can assist you better.
Verified Support Jun 14, 2018 Lenskart Customer Care's response Dear Vinamra, We have requested you to share the order id with us multiple times, however, in absence of any response from your end. We are unable to pursue this further. Please write us back for any assistance required.
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