[Resolved]  Lenskart — sold lens from lenskart is causing me headache

Address:Hyderabad, Andhra Pradesh, 500032
Website:www.lenskart.com

I have bought british optics lens from lenskart for better vision but instead in less than 4 days to my use, the lens turned green and causing me severe headache. My complaint against lenskart is, the lens they are selling are might be fake.
It costs around 7200 rupees and the lens they provided turned green in less than 4 days o[censored]se. It might effect eyes and i am getting severe headache if i am using the spectacles even after sending 7200 they didn't provided a good product.
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Jul 16, 2018
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Jun 11, 2018
Updated by Vinamra Dutt Jonnavithula
Bought lens from lenskart, while using, causes headache
Jun 11, 2018
Updated by Vinamra Dutt Jonnavithula
green on the opposite side of visual is usual but green color while seeing is not appropriate.
when I am seeing from my spects of british optics I see greenish all over.
Verified Support
Jun 12, 2018
Lenskart Customer Care's response
Dear Vinamra!! We are extremely sorry to hear the inconvenience that has been caused to you. We would like to inform you that all our products are 100% authentic with one year manufacturing warranty. We assure you that we are here to help you in the best possible way. We request you to share your order id with us for better assistance.
Verified Support
Jun 13, 2018
Lenskart Customer Care's response
Dear Vinamra, we are awaiting your response. Kindly share your order details/ contact number with us so that we can assist you better.
Verified Support
Jun 14, 2018
Lenskart Customer Care's response
Dear Vinamra, We have requested you to share the order id with us multiple times, however, in absence of any response from your end. We are unable to pursue this further. Please write us back for any assistance required.
Jun 15, 2018
Updated by Vinamra Dutt Jonnavithula
order code: [protected]
Jun 15, 2018
Updated by Vinamra Dutt Jonnavithula
Ph no: [protected]
Invoice no: INVHR21509851
GST IN: 06AADCD9571D1ZO
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order code: [protected]

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