[Resolved] Lenskart — spectacles

[Resolved] Lenskart — spectacles - not original

Y ymo from Pune, Maharashtra

Rayban frame purchased from Lenskart in September 2016 which over the last couple of months has started fading, it is turning white from brown. It puts a question mark whether the frames being supplied are genuine or not. Any original rayban frame cannot loose its polish within 16-17 months of its purchase, lenskart is definitly making a fool of its customers, upon calling them they are asking the customer to check with rayban. They need to take responsibility of the product they are selling. +1 photos Was this information helpful? No (0) Yes (0)
Aug 30, 2018 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Jul 20, 2018 Lenskart Customer Care's response Dear Customer, we apologize for the inconvenience caused. Kindly share your order number/contact number with us so that we can connect with you and assist you better in this regards. We will be waiting for your response. Verified Support Jul 21, 2018 Lenskart Customer Care's response Dear Customer, your order details are awaited. Please share your order number/contact number so that we can assist you further. Verified Support Jul 22, 2018 Lenskart Customer Care's response Dear Customer, we are awaiting your order details. Kindly share the same with us so that we can assist you further in a better way possible. Verified Support Jul 23, 2018 Lenskart Customer Care's response Dear Customer, since we did not receive any revert from your end regarding your order details, therefore, we are closing this concern from our end. This concern will automatically get reopened if you will revert with required details.
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