[Resolved] Lenskart — sr nagar lenskart showroom staff not responeded

Manoj Kumar Nagabhairu

from Hyderabad, Telangana

Address:

500090

Hi lenskart,

Good evening,
Sorry to say that sr nagar showroom team not properly responded and when i explain the problem he suddenly went out to other people. Actually i'm ready to book new spects but he diverse me and i observed that so many people visit and left the showroom because of behavior and last month oct'18 i purchased new spects with 4000/- but that is not set to me and i am facing vision issue and i use my old one vision is good but this one vision is not good that problem i explaining him but suddenly went to some other people and i prepare to buy new glasses but your team not answered..
My name is manoj kumar ([protected]@gmail.com and my mobile no.[protected])
My order number :[protected] & shipment code : dk[protected]

Thanks & regards,
Manoj. N

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Jan 24, 2019

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2018

Lenskart Customer Care's response Dear Manoj, We are really sorry to hear that you are not completely satisfied with the product which has been delivered to you recently and we will surely help you in getting this issue resolved.

Verified Support

Dec 24, 2018

Lenskart Customer Care's response Dear Manoj, As discussed the issue has been resolved now. hence, we are closing this case as of now. Please feel free to write us back in case you need any further assistance.