[Resolved] Lenskart — treatment at store | |
I visited lenskart outlet for a free eyecheckup in satyaniketan market, new delhi. The person over there seemed disintrested and didnot complete the eyetest. After changing a few lenses he suggested that we visit an eye specialist. Also, the manner in which he was talking was rude. It seemed as if he was in a hurry to get rid o[censored]s. I am a regular customer of the lenskart and i love the frames and glasses. But, this kind of behaviour was unexpected. Kindly look into the issue. Was this information helpful? | |
Oct 16, 2018 Complaint marked as Resolved Company replied promptly to the complaint Lenskart customer support has been notified about the posted complaint. Verified Support Oct 16, 2018 Lenskart Customer Care's response Dear customer, please accept our apologies for this dissatisfactory experience. This is not the level of service we aim to provide to our customers and we thank you for bringing this to our attention so we can ensure that this doesn't happen again. Please share your registered contact details for further assistance.
Verified Support Oct 17, 2018 Lenskart Customer Care's response Thank you so much for your confirmation. Please feel free to revert in future in case, any further assistance required.
| |
Add a Comment | |
78%
Complaints
1643
Pending
238
Resolved
1208
View all 1643 Lenskart reviews & complaints
+91 99 9989 9998
Mayur Vihar Store, Shop # 35, Ground Floor, Pratap Nagar, New Delhi, Delhi, India - 110091
View all Lenskart contact information
Post your Comment