[Resolved]  Lenskart — treatment at store

I visited lenskart outlet for a free eyecheckup in satyaniketan market, new delhi. The person over there seemed disintrested and didnot complete the eyetest. After changing a few lenses he suggested that we visit an eye specialist. Also, the manner in which he was talking was rude.
It seemed as if he was in a hurry to get rid o[censored]s.

I am a regular customer of the lenskart and i love the frames and glasses. But, this kind of behaviour was unexpected.
Kindly look into the issue.
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Oct 16, 2018
Complaint marked as Resolved 
Company replied promptly to the complaint
Lenskart customer support has been notified about the posted complaint.
Verified Support
Oct 16, 2018
Lenskart Customer Care's response
Dear customer, please accept our apologies for this dissatisfactory experience. This is not the level of service we aim to provide to our customers and we thank you for bringing this to our attention so we can ensure that this doesn't happen again. Please share your registered contact details for further assistance.
Oct 16, 2018
Updated by abshi007
Thanks for the reply. I just wanted to inform you. Please take action from your end. I am marking the complaint as resolved.
Regards
Verified Support
Oct 17, 2018
Lenskart Customer Care's response
Thank you so much for your confirmation. Please feel free to revert in future in case, any further assistance required.
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