[Resolved]  Lenskart — Unable to deliver my shipment in 1 month

Address:

Pune, Maharashtra

24/10/2014 was the date when I ordered a Switchers from LensKart, I never thought that it would take them forever to deliver it, and a simple purchase will turn into a never ending nightmare. After placing the order, within 10-15 mins, I have provided my eye power. On 29/10/2014 my shipment reached to DELHIVERY, Hinjewadi, Pune center. My place is hardly 3-3.5 kms from the center. In 4 days, shipment reached Pune from Okhla (Delhi) (traveled more than 1000 Kms) but for traveling 3-3.5 kms, counting is going on. They crossed the limit when Delhivery courier service updated the status of Shipment as delivered on 12/11/2014 without delivering it to me. In between the period, I have contacted LensKart service desk (So called CUSTOMER CARE ideally it should be Customer Stare) many times but got the same response from Customer Care Representative to Seniors that we are checking with courier company. They told me that we have asked the Courier company to deliver the Proof of Delivery on 16/11/2014 and convinced me to wait for 24 hours. I am still waiting for their 24 hours to complete. I don't know whether you will be able to convince me or not but I am assuring you that this is my last purchase from ****kart.com. Just for your Information: Order No.: [protected] Courier Tracking result is attached below.