[Resolved] Lenskart — very poor quality product at triple the price. | |||||
I recently purchased a 6 thousand rupee lense from lenskart store Kolkata. The product got scratch with in 2 days of purchase. I was told a lot about the lense quality during the purchase, that it has a very high scratch resistance and the warranty. But what actually happened was they won’t repair the product and kept saying if i would have put a complaint a few days back they woukd have done something. My order number from lenskart is [protected]. I have been using crizal lenses for past 4 years which is much cheaper than their tukai lutina lenses but the quality is much much better. Please look into this matter. I tried to put complaint with lenskart twice but got no solution for my problem. Ankur Didwania [protected] [protected]@gmail.com Was this information helpful? | |||||
Dec 5, 2018 Complaint marked as Resolved Lenskart customer support has been notified about the posted complaint. Verified Support Oct 01, 2018 Lenskart Customer Care's response Dear Ankur, we never want our customers to face an issue like that. We sincerely apologize for the inconvenience caused. We will get the order checked and will connect with you at the earliest.
Verified Support Oct 22, 2018 Lenskart Customer Care's response As discussed, we're so glad that you received the product and you're satisfied with the same. Do let us know in case you need any further assistance and we'll connect with you to get it sorted.
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