[Resolved] Lenskart — wrong colour

Gowda 1234

from Hubli, Karnataka

Address:

560102

The hsr branch near bda complex people are such arrogant bloody donkey's they will order wrong colour of our glasses and once it is delivered they act as innocent babies and tell you they will exchange it within 3 days and after a month they tell the glass is outdated and ask another 3 day which is a whole bloody month for them. Especially this stupid fat pig by the name of dilip he is the actual bloody criminal. Please remove him from the job or change his branch he is one annoying person.

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Dec 18, 2018

Complaint marked as Resolved

Lenskart customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2018

Lenskart Customer Care's response Dear Gowda, we never want our customers to have an experience like that. We sincerely apologize for the hassle. We would like to get this sorted for you and request you to kindly share your order details/contact info for us to assist you better.

Verified Support

Nov 13, 2018

Lenskart Customer Care's response Dear Gowda, kindly share your contact number/order ID so that we may connect with you and resolve your issue.

Verified Support

Nov 17, 2018

Lenskart Customer Care's response Dear Gowda, we request you to kindly share your details to [protected]@lenskart.in and we'll be glad to assist. We are, for now, closing the ticket due to an absence of any response.