[Resolved]  Lenskart — wrong eye sight check

Address:Kolkata, West Bengal, 700064

Bf-21, salt lake city, sector 1, cap island, beside indusind bank, kolkata, west bengal 700064... They r frauds...

On 28th jan 2018 i went to above address for my eye sight check up n for new glasses n lenses... They checked my eyes and told that my number is still same... After my glasses n lenses came i felt that something wrong with my glasses... Because it was not clear vision... Then i went to local place for eye sight they told this is not my number... My number was increased... They gave me the same numb which i was using previously... The local doc told me to lodge a complaint against them... How these people who r unproffesional can make people fool... They r frauds... They r cheaters... N the way they talk to us very badly... Plssssssssssss do something... They r frauds
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Apr 19, 2018
Complaint marked as Resolved 
Lenskart customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2018
Lenskart Customer Care's response
Dear Kiran!! We sincerely apologize for the inconvenience that has been caused to you. We never want you to had such an experience with us. We assure you to we are here to assist you and would definitely try to turn around the experience for you. We ensure you that we will take your feedback done for eye-check up done at the store very strongly for improvisation. We request you to share your order id with us so that we can look into the concern and assist you in a better way.
Verified Support
Mar 16, 2018
Lenskart Customer Care's response
Dear Kiran!! We request you to share your order id with us so we can assist you in a better way.
Verified Support
Mar 17, 2018
Lenskart Customer Care's response
Dear Kiran!! Please share your order id with us for better assistance.
Verified Support
Mar 18, 2018
Lenskart Customer Care's response
Dear Kiran, as we didn't receive the required details from you which are necessary in order to assist you. Hence we are closing this ticket as of now and this will be re-opened once you ill revert us back.
Complaint comments 

Comments

Thank u...my order is [protected] n for contact lenses my order id is [protected]
First u asked me about my order id ...now i already send it...now what next??????...

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