Levis — defective product

Address:

New Delhi, Delhi

I bought a black jeans from the store (Stanmax in v3s mall) almost an year ago and wore that jeans only twice or thrice.
Unfortunately, while i wore the jeans it torned from the hip while sitting on the chair.
I raised an issue to the executive in the store but the excuse they’re giving that it can be replaced as it was purchased an year ago.

What’s the point of buying jeans worth rupees 2500 if the quality is so bad.

We do purchase branded jeans because of the quality they offer.

I request you to kindly look into the matter at the earliest and replace the jeans or het it fixed.