Levi's India — Cheated at Levi's showroom

Address:

Karol bagh delhi

Dear sir,
I would like to inform you that I have purchased 2 trousers from your karol bagh showroom on 26th August. Of waist size 32 but the salesperson has given me 1 trouser of 32 but the other trouser he has given me of 30 waist after alternation. Upon reaching my destination assam I contacted the salesperson whose mobile no. Is [protected]. I contacted him and he told that my problem will be solved I have to courier my trouser but when I contacted him on saturday he said he will solve my problem on Sunday but the next he didn't response so the next day mondey I contacted him and he said he is sick and told to contact him on Wednesday but when on Wednesday I contacted he clearly denied and said I have to come to karol bagh delhi and replace my trouser. Is this the way the showroom are being run by Levi's that after trial of a trouser they change the waist size after alternation and then give it to the customer the goods were purchased against the registered no. [protected] I hope you will cooperate and my purpose will be served and also such incident shouldn't occur to other persons in future. Kindly ensure that I get my actual size trouser back