Levi's India — poor service with mannerless behaviour of salesman of levi's store dibrugarh assam

Address:Dibrugarh, Assam, 786001

I have purchased one jeans on 21/06/18 and it was given for alter as per suggestion of sales girl. According to the receipt, the jeans was suppose to ready by 23/06/18. But when i visited they asked me to collect it on 24/06/18 as the jeans was not ready. On 25/06/18 i went again to store to collect the same but the manager (Ravi choudhury) said that the tailor is sick and they will do the alter at outside and asked me to collect on the next day i. E. On 26/06/18. On 29/06/18 i had again visited the store for the third time but the manager apologies and again asked to collect it on the very next day i. E. On 30/06/18. Today on 3/07/18, 4.48 pm i went again to collect that jeans. The manager (Ravi choudhury) was on lunch break, and one of sales man (Umesh gogoi) again asked me to wait for one hour to make the alter. But unfortunately i was running out of time so i told him to ready the jeans by tomorrow and also reminded him their irresponsibility and casual approach to customers, then he misbehaving me and shouted at me abruptly. I request levi's customer support manager to look in to this issue seriously and reply me back.
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I buyed a black jeans skinny caode 711 on 9th june 2018 from a Levi's shop in Orion mall Panvel Navi Mumbai. After washing it for the first time it became so loose that i am not able to use it now. Such a bad experience i never had with any Levi's material.

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    E-5/15 Arera Colony, Bittan Market, Bhopal, Madhya Pradesh, India - 462016
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