[Resolved] Lg Electronics — 1.5 Split Ac
Bangalore North, Karnataka, India
JaJayanth jain on Apr 29, 2017
I have bought 1.5 Split AC of LG electronics from Croma showroom Rajajinagar Bangalore 560010 on 15/03/2015, there were 2 free services for which i have not received any communication from after sales service team.
I have called to LG customer care for servicing in April 17 from my mobile number [protected] some one responded and after listening all my query they told in 2 days you will receiving the call from the service guy but no one responded.
After that i have followed up couple of times no one is reverting or attending the call i am disappointed with the kind of service which after sales LG is providing.
And also people at call center also not bother to talk to the client properly.
If this kind of services are provided they customer wont have faith on the products which LG is selling.
Request you to resolve my complaint urgently.
Hoping this time some one will respond.
ITEM DESCRIPTION :- LGS/AC 1.5T LSA5AT3D 3S
Complaint marked as Resolved Jun 6, 2017
[Apr 29, 2017] LG Electronics customer support has been notified about the posted complaint.
Verified SupportLG Electronics Customer Care's response, May 06, 2017
Dear Customer (Jayanth jain),
We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.
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