[Resolved]  LG Electronics — 180.14 lg -24cf lfxc24726s

Address:

105 Eton Downs cortlandt manor ny 10567

Our compressor wasn’t working on December 24th. We called & they gave us A&E appliance svc. A technician came out the beginning of January. Ordered parts & 2 weeks later a incompetent technician came in. Literally worked on it for 5 hours & burned wires and said he couldn’t do it & had to order a part that he burned for his negligence. Now he gave me another date 2 weeks later. I took off another day & an hour later get a call that the technician was sick so we had to reschedule once again.we get another date for 1 week later & They send the same technician & he says he has me never been here. Once he sees the refrigerator he says . I’m sorry I can’t do this you need a senior technician. A week later they send another one out & he said to me they can’t do anything is not repairable because the technician who was there burned the wires. I took off so 4 times & lost pay for the way this company incompetence!!! The refrigerator is only 3 years old & they say they can only give me $2, 000. I paid much more & I should be getting my refrigerator in full price!!! Soo disgusted with LG they don’t get back to me & im still with our a refrigerator!!! Can someone kindly reach out to me @[protected] so we can take care of this situation! I’m already with an attorney with this situation & going to go on social media & let them know how this matter is being handled! My name is Alice Otis & I will be waiting for answers & compensation for my frustration & not having a refrigerator for for 2 months!!!