[Resolved] LG Electronics — 32LG80FR ATR(IN) MOTHERBOARD - Spare Parts not available

GirishN

from Noida, Uttar Pradesh

Address:

Thane, Maharashtra, 401209

ISSUE LG LCD 32" :32LG80FR ATR(IN) MOTHERBOARD
LG LCD TV: 32"
Model No : 32LG80FR
Product Code: 32LG80FR ATR(IN) MOTHERBOARD
Serial No: 004LPJK006644
Manufactured: April 10

I had purchased LG LCD 32" in Nallasopara 2011 Now am facing a problem with the display of the TV and I had complained to the LG customer care. They did send a technician who examined the TV and said there was a problem with the motherboard and it needs to be replaced. I have told them to do so to which the company customer care did assure that the part is available and they will order it and charge me accordingly to which I had agreed Now they have come back to me saying that it is not available.

Company need to take care of their reputation and customers concern

Girish

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Mar 24, 2017

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2017

LG Electronics Customer Care's response Dear Customer (GirishN),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG India