[Resolved] LG Electronics — 42" tv, reflectors falling off causing white spots on picture
L
Laris
Address:
27205
I see that this is a common issue with lg... For the reflectors to become loose and fall off and white spots appear on the screen. Apparently, the adhesive used was defective. This is certainly a problem that lg needs to take responsibility. Nothing has been done to damage these parts as i have been very diligent in using only a dry microfiber cloth to dust. Called lg and no help at all. They were only willing to give me a technician in my area.. Wow!?! Do they not think i am capable of finding a technician. Unfortunately, i probably would be as well off to junk it. Gee, thanks lg!
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Jun 21, 2019
Complaint marked as Resolved
LG Electronics customer support has been notified about the posted complaint.
Verified Support
May 17, 2019
LG Electronics Customer Care's response Dear Customer (Laris),
We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.
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