[Resolved] Lg Electronics — 55 inch tv purchase on november 2015

 
1 Review
Faridabad, Haryana, India
 Vamsidhar Bobba
I am venkata raga sireesha purchased tv with 1, 65, 000 with in 1.5 years remote has been faulty thrice in which 1st time they had replaced with out a ticket and next time they had replaced with ticket

We are not able to use tv with out remote and they are asking to purchase remote with 1500 with out providing details on why remote is faulty in earlier times

We had 3 days leave where we are not able to use tv as family for which we need penal charges as lg is not able to respond with in 48 to 72 hrs
Complaint marked as Resolved Sep 14, 2017

Complaint Status


[Aug 09, 2017] LG Electronics customer support has been notified about the posted complaint.
Verified Support
LG Electronics Customer Care's response, Aug 09, 2017
Dear Sir,

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG India
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    Lg Electronics - 55 inch tv purchase on november 2015